Contact
Email EzVisualizer about a tool, your credits or billing, your account or a privacy request.
Last updated: 2026-11-02
Write to support@ezvisualizer.com. We read every message and aim to reply within a few business days. If you are signed in, you can also open a ticket from your account settings.
What to include
- A problem with a tool: the tool, what you did, what you expected and your browser. For an export, add the style and frame you picked. A screenshot or the exported file helps.
- Credits or billing (once paid features launch): the email on your account, the date, and the order or the AI job it is about.
- Your account or a privacy request: write from the email address on your account, so we can confirm it is you. See the privacy policy for what you can ask for.
Before you write
Many answers are in the FAQ at the bottom of each tool page, such as the audio visualizer and MP3 to MP4, and on the pricing page. We are also glad to explain how a tool works and what it can and cannot do.